Barclays accessibility

To learn more, contact our Accessibility Coordinator at 1-800-309-6191

What we're doing to help you

It's important our cardmembers are able to access the information they need. That's why we are increasing usability across our site based on the guidelines set forth by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

Barclays values providing the best online experience for ALL of our customers. Our website is designed so you can find the information you need. It incorporates an easy to see color scheme with clear font styles to combat eye strain and fatigue. If you don't use a traditional browser, our site has been designed to work with screen readers — incorporating photo and link descriptions and a simple framework that is easy for screen readers and special browsers to interpret. Through testing and customer feedback, we have created a list of screen-reader and browser combinations that we recommend to provide the best experience for our customers:

  • JAWS with Internet Explorer
  • NVDA with Firefox
  • Voiceover on iOS

Our accessibility coordinator is available to answer your questions and help with your accessibility needs. To reach the accessibility coordinator by phone, please call 1-800-309-6191.

What you can do

Internet browsers are equipped with many customization options which can be utilized to further enhance your online experience. By editing your browser, you can alter the way you see, hear or use a website. This includes altering colors, changing text size or using voice activation.

World Wide Web Consortium (W3C) provides an extensive list of resources to help you customize your computer in the article Better Web Browsing - Tips for Customizing your Computer.

Please visit Security Center for the full list of browsers Barclays supports.

Other resources

World Wide Web Consortium (W3C)


Helpful links

Contact us

  • Accessibility coordinator:
  • ADA/Accessibility Services:
    Please contact us using relay services (dial 711)